Privacy Policy

🔒 PRIVACY POLICY

Protecting your personal data is an absolute priority for LumaSkinPureâ„¢. This Privacy Policy details how your information is collected, used, and shared when you visit our website or make a purchase.

1. THE PERSONAL DATA WE COLLECT

When you browse the lumaskinpure.com website, we automatically collect certain information regarding your device, including:
  • Navigation data: Your IP address, the type of internet browser you use, your time zone, and some of the cookies installed on your device.
  • Order data: When you make a purchase, we collect your last name, first name, billing address, shipping address, email address, and phone number.
Important note: Banking information (credit card numbers) is processed entirely in encrypted form by our secure payment providers (Shopify Payments, Stripe). LumaSkinPureâ„¢ never has access to your banking details.

2. HOW DO WE USE YOUR DATA?

We use the information we collect to:
  • Process, pack, and ship your orders (including transmitting your address to our logistics partner for the shipment of your LED Mask or Pen).
  • Communicate with you (order confirmation, sending your package tracking number).
  • Send you promotional offers or beauty tips via our newsletter, only if you have given us your explicit consent (by checking the subscription box or filling out our form).
  • Detect potential fraud risks and optimize the usability of our website.

3. SHARING YOUR PERSONAL DATA

We only share your personal data with third parties essential for the smooth operation of your shopping experience:
  • Shopify: Our e-commerce hosting platform.
  • Our Logistics Partner (CJ Dropshipping): So that your package is correctly labeled and delivered to your home in Belgium or France.
  • Analytics Tools (TikTok Pixel / Google Analytics): To help us understand how our customers navigate the site and assess the relevance of our advertising videos.

4. YOUR RIGHTS (IN ACCORDANCE WITH GDPR)

If you are a European resident, the General Data Protection Regulation grants you strict rights regarding your personal information. You may at any time request:
  • Access to the data we hold about you.
  • Correction or updating of your information.
  • The definitive and complete deletion of your data from our databases.
To exercise these rights, simply send us a request via email to the following address: contact@lumaskinpure.com. Our team will process your request within 48 hours.

5. DATA RETENTION

When you place an order on our store, we keep your order information in our records for commercial and tax purposes, unless and until you ask us to delete it.